At 92kr, we believe that gambling should always be a form of entertainment — never a financial solution or an escape from life's pressures. We are committed to providing every Pakistani player with the tools, information, and support needed to keep gaming fun, safe, and fully within their control.
Responsible gaming is not just a checkbox on our licence application — it is central to how 92kr operates every single day. We have invested in a suite of player protection tools that give you genuine control over your gambling behaviour. From Karachi to Lahore, Islamabad to Faisalabad, every 92kr player deserves a safe and enjoyable experience.
92kr operates under an international gaming licence that requires us to maintain strict responsible gaming standards. These are not optional extras — they are binding obligations we take extremely seriously. Our responsible gaming framework is built on four core principles: prevention, early intervention, player empowerment, and access to support.
Prevention means we verify the age of every player before they can deposit or wager — a strict 21+ policy applies across all game categories, including PSL cricket betting, slot games, and our live casino tables. Early intervention means our systems automatically flag unusual betting patterns that may indicate problem gambling behaviour, and our support team will proactively reach out if warning signs are detected. Player empowerment means every tool described on this page is available to you right now, free of charge, directly through your 92kr account. Access to support means our team is available around the clock — whether you need a temporary break, a permanent self-exclusion, or just someone to talk to about your gambling habits.
We also recognise that problem gambling can affect families and friends, not just the individual player. If someone you know is struggling with their gambling at 92kr or elsewhere, please encourage them to use the tools and resources described on this page. Our support team can guide both players and their loved ones through the options available.
Every tool below is available free of charge in your account settings. No fees, no waiting periods for activation — your protection is immediate.
Set a maximum daily, weekly, or monthly deposit cap in Pakistani Rupees (PKR). Once your limit is reached, 92kr will automatically block further deposits until the period resets. Limits can be lowered instantly but increases require a mandatory 48-hour cooling-off period.
Cap the total amount you can lose over a defined period. If your net losses reach the limit you have set, your account will be temporarily restricted from further wagering. This is one of the most effective tools for staying within your means — we strongly recommend all players set one.
Set a maximum session duration. When your session time is up, 92kr will show you a clear notification and optionally log you out automatically. It is easy to lose track of time when you are caught up in a cricket match or a slot game — this tool keeps you grounded.
Take a short break from 92kr for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a cool-off your account is suspended from all gambling activity, but your account and balance remain intact. Activate it instantly from your account settings with no penalty.
If you feel your gambling is becoming a serious problem, self-exclusion allows you to permanently or semi-permanently close your 92kr account. Options range from 6 months to 5 years. During self-exclusion, 92kr will not send you any marketing communications and will decline any attempt to reopen the account before the period ends.
Enable periodic on-screen pop-ups that remind you how long you have been playing, how much you have wagered, and your current net profit or loss. Reality checks interrupt the flow of a session intentionally — giving you a moment to assess whether you want to continue or step away.
Problem gambling does not always look dramatic. Often it builds gradually. If you recognise any of the following signs in yourself or someone you know, please take action immediately.
Reflect honestly on each of the following questions. If you answer "yes" to two or more, we strongly encourage you to use our responsible gaming tools or speak with our support team.
Have you ever gambled with money that was allocated for essential household expenses such as rent, utility bills, or food?
Do you find yourself thinking about gambling frequently throughout the day, even when you are doing something else?
Have you tried to reduce your gambling but found it difficult or impossible to stick to your intention?
Do you gamble to relieve feelings of stress, loneliness, boredom, or emotional distress?
Have you borrowed money from anyone — family, friends, or a financial institution — specifically to fund gambling?
Have friends, family members, or colleagues ever expressed concern about the amount of time or money you spend on gambling?
Do you frequently increase the size of your bets in order to feel the same level of excitement as before?
Have you ever felt the need to lie to people close to you about how much you gamble or how much you have won or lost?
This is not a clinical diagnostic tool. It is intended to help you reflect on your gambling habits. If you are concerned about your behaviour, please contact our support team at [email protected] or use the self-exclusion tool in your account settings. All conversations are completely confidential.
Setting up responsible gaming controls at 92kr takes less than two minutes. All tools are accessible directly from your account dashboard — no need to contact support unless you want additional guidance. Our team is also available 24/7 via live chat if you prefer a more personal walkthrough.
Remember: reducing limits and activating cool-offs takes effect immediately. Increasing limits requires a mandatory waiting period to protect you from impulsive decisions made in the heat of the moment.
Access your account through the 92kr Login page. All responsible gaming controls are available to verified account holders. If you have not completed KYC verification, our support team will assist you in doing so quickly.
Click your username or profile icon in the top-right corner of the platform. Select "Account Settings" from the dropdown menu, then choose the "Responsible Gaming" tab from the settings navigation.
Select any combination of deposit limits, loss limits, session time limits, reality check alerts, or cool-off periods. Enter your preferred values in Pakistani Rupees (PKR) for financial limits, or in hours/days for time-based limits.
Review your selected limits and confirm. Reductions and restrictions take effect instantly. You will receive a confirmation via the email address registered to your 92kr account. Your settings are saved automatically and apply across all devices.
If you wish to permanently or semi-permanently self-exclude, please contact our support team directly via live chat or email at [email protected]. We will process your request immediately and ensure all marketing communications are stopped.
92kr is strictly for adults aged 21 and above. We enforce this policy through mandatory identity verification (KYC) for all players before any deposit or withdrawal is processed. This is not just a legal obligation — it is a moral commitment to protecting young people in Pakistan from the potential harms of gambling.
If you suspect that a minor is using the 92kr platform, please report it immediately to our support team. We will investigate and take action without delay. We also encourage parents and guardians to make use of parental control software to restrict access to online gambling platforms on shared devices.
Any account found to belong to a person under the age of 21 will be immediately suspended, all funds will be returned via the original payment method, and the case will be reported to our licensing authority as required.
Our platform monitors betting patterns in real time. If behaviour consistent with problem gambling is detected — such as rapid bet escalation after a loss streak — our system automatically triggers a welfare check.
Request a full summary of your gambling activity at any time — including total deposits, total withdrawals, net result, and time spent on the platform. Knowledge is the first step toward control.
Opt out of all bonus offers, promotional emails, and SMS campaigns at any time. We understand that promotional messages can be a trigger for some players — this option is available immediately from your account settings.
Our dedicated player welfare team is available around the clock via live chat and email. They are trained to assist players who may be experiencing gambling-related difficulties — with empathy, no judgement, and complete confidentiality.
92kr is Pakistan's trusted online casino and sports betting platform — and trust means keeping every player safe. Set your limits today, play within your means, and remember that the best bet you can make is to stay in control. 21+ only.